Parkdale Center Frequently Asked Questions:

What is a professionals program?

A professionals' program is a treatment program designed to not only consider the dual diagnosis of substance use disorder (SUD) and mental health struggles but also with the intent of helping our patients preserve their professional careers.  The stressors and challenges that go along with many occupations often present additional challenges to recovery and reentry into the workforce. A professionals' program considers all these variables and does so in a setting of peer support alongside other professionals. 

What should I look for when choosing a treatment center?

There are many personal factors that are important when choosing a treatment center, such as geographic location and cost.  In addition, there are a few things that will help define the quality of the program. It is crucial that treatment centers be nationally accredited, with licensed clinicians providing care.  In addition, a treatment center should be equipped to diagnose, treat, and manage a co-occurring dual diagnosis. 

What is the benefit of me entering a sober living environment?

A sober living environment is a contained, supported, recovery-based community.  Clients in a sober living environment are surrounded by peers who provide guidance and support through the early stages of recovery. This type of environment helps reduce the temptations and distractions of life so patients can fully focus on treatment.  While focusing on treatment, clients are able to create detailed transition plans for their re-entry back into life following discharge. 

What does it mean when a program is accredited?

An accredited facility is designated as a program that has met or exceeded national standards of addiction treatment and patient care.  In an accredited facility, the program and staff have demonstrated superior knowledge in areas such as treatment, patient advocacy, safety,  leadership, stewardship, documentation, and best practice standards. 

Will I see an addiction doctor?

Yes. Our Medical Director is certified in addiction medicine. We also have psychiatric practitioners, psychologists, and mental health counselors trained in treating substance use disorders.

What if I expect to have withdrawal symptoms?

Parkdale Center is not a detox facility, and patients for whom withdrawal may pose serious risks will be referred to other facilities. However, we can help manage withdrawal symptoms for most patients. Withdrawal medication can help keep you comfortable during the initial stages of recovery. Our doctors will determine if outpatient withdrawal medication is right for you.

What is Dual Diagnosis and why is it important to me?

Dual Diagnosis means we treat not only addiction but also the mental health issues that frequently accompany substance use disorder. Addressing these diagnoses together is crucial to success in recovery.

What types of medications are used?

Parkdale Center’s doctors can prescribe medications for withdrawal, cravings, sleep, mood disorders, and other mental health conditions.

Why is group therapy the gold standard in addiction treatment?

Group Therapy with an experienced therapist provides an environment of recovery among peers. Success in recovery is more likely when undertaken with a cohort of peers who can support you and challenge you to push through your blind spots. As your recovery progresses, you may eventually choose to step down from group therapy, but in the early stages, it helps a great deal to know you are not alone and have the support of others.

Do you provide trauma therapy?

Yes, the Parkdale team is experienced in trauma-based therapies and modalities.

Is individual therapy available if necessary?

Parkdale primarily offers group psychotherapy but individual therapy may be available for unique cases.

What type of services are offered to my family?

Addiction doesn’t only affect an individual struggling with substance use, but also their families, friends, and co-workers. We treat each individual patient holistically, and that includes helping their families recover as well. Family support begins with an initial family screening that helps us understand family dynamics and informs our treatment plan for the patient.

We offer, free of charge, weekly Zoom support meetings for families and friends, and regular, more intensive, in-person meetings. We urge families to take advantage of these support options. Please see ( for more detail about our family programs.

When Can I visit My Family?

Family visitation is not permitted during the first two weeks of treatment, and following that, will only be granted with the permission of the clinical staff. Please encourage your loved ones to take advantage of Parkdale Center’s Family Support offerings:

Do I have to have my family involved?

Family involvement is not required but highly recommended.

Are the treatments evidence-based? Are any alternative or holistic treatments used?

Yes. Parkdale Center’s treatment plan is evidence-based and was developed using proven guidelines and research from the Substance Abuse and Mental Health Services Administration (SAMHSA). Additionally, all of Parkdale Center’s clinical team members are formally educated and experienced in the field of addiction recovery. Our clinicians all hold advanced degrees and licenses in addiction counseling and/or mental health counseling.

Parkdale Center also believes mindfulness and sober living activities play an important part in recovery. Our Partial Hospitalization patients practice daily meditation, yoga, and mindfulness exercises led by credentialed facilitators. Patients are encouraged to participate in these practices and make use of the local YMCA at no additional cost. We believe practicing mindfulness and getting regular exercise help those in recovery learn to manage anxiety and stress.

What is the difference between harm-reduction and abstinence-based treatments of substance use disorder?

Harm Reduction models of recovery use a variety of medications to help someone struggling with substance use disorder “step down” from their current drug of choice, and ideally, into full and sustained sobriety. The NAADAC, the Association for Addiction Professionals, explains, "Historically, approaches to substance use treatment have been binary. Someone uses, or they do not. While these approaches can be effective for some, for others, they feel punitive or unrealistic. A harm reduction approach views substance use as being on a continuum and seeks to meet people where they are at. Harm reduction respects individual choice and operates with the mission of keeping people alive while encouraging positive change in their lives." Harm-reduction models often include treatment with Suboxone, Methadone, and Naltrexone.

Abstinence-based treatment holds that those in recovery must avoid all psychoactive substances, not just their drug of choice. These include alcohol, marijuana, and even medications such as cough syrups that contain alcohol. At Parkdale Center, we strongly encourage and advocate for an "abstinence-based model" of addiction treatment. However, we do everything we can to "meet the patient where they are.” Each patient’s treatment plan is individualized by our medical and mental health team. To support this abstinence model, we encourage patients to participate in a 12 Step recovery group and undergo Cognitive Behavioral, psychiatric treatment, both of which we employ at Parkdale Center.

We’d be happy to further discuss any questions you may have about harm-reduction and abstinence-based treatment. Please contact us for further information.

Can you coordinate care with my current treatment providers?

Absolutely. We recommend it!

Can I continue to take my current medications while at Parkdale?

The Parkdale team will review your medications upon admission, please bring all of your medications clearly labeled and marked.

Can I smoke? Will you help me quit?

Smoking is not permitted in the facility but a designated area is in place for those who choose to smoke. Parkdale recommends abstinence and will provide you with the tools and resources needed for your sobriety.

What is an Intensive Outpatient Program?

Whether provided in-person or virtually, our Intensive Outpatient Program typically follows our partial hospitalization program to treat acute SUD. Led by trained and licensed clinical staff, IOP is designed to continue teaching and reinforcing recovery concepts introduced during initial treatment.

What is Aftercare?

Aftercare is a step down from IOP. Like IOP, it provides a structured discussion environment led by a licensed counselor. It offers continuing support for those in sustained recovery, with a smaller weekly time commitment.

How do telehealth IOP and Aftercare work?

Telehealth IOP and Aftercare are both hosted on the confidential, HIPAA compliant Zoom conference platform. When a client is referred to each program a link and password are shared with their specific group. Instructions and assistance are provided as needed.


What are the time commitments of IOP, Aftercare, and Monitoring?

IOP requires that participants attend three days of three-hour groups per week, Monday, Tuesday, and Thursday. A daytime group (9:00 a.m – 12:00 p.m. CST) and an evening group (6:00 p.m. – 9:00 p.m.) are available to meet varying schedule needs. 

Aftercare clients attend one group per week for one and a half hours. Several evenings are available to help meet varying schedule needs. 

The time demand for monitoring varies by state and by each individual’s needs.  Individuals entering monitoring are assessed and an individualized monitoring program is prescribed. Monitoring requirements may include such things as Drug Screens, Individual and Family Therapy, IOP, Aftercare, Doctor appointments, and more.

What is 12-step programming?

12-step programming is based on the original Alcoholics Anonymous 12 Steps to Recovery, originally created in 1935 by Bill W. and Dr. Bob. Since its creation, the 12 Steps have evolved to help thousands of individuals suffering from addictions in many forms. IOP and Aftercare are not exclusively 12 step programs but do utilize 12 step material when it is helpful to group members.

If I don't like AA meetings is there something else I can do?

There are alternatives to AA meetings such as Celebrate Recovery (a faith-based recovery program), SMART recovery, Dharma Recovery, and others. Parkdale programs assist each client with individualized treatment plans including assistance in determining which recovery support group(s) are the best fit. Resources are also given to help clients find online and local support groups.

Can you help me with professional consequences related to my substance abuse?

The Parkdale Center Professionals’ program has worked with many licensing, regulatory, and law enforcement organizations throughout the country. In addition, our relationship with employers and credentialing bodies continues to grow with the direct benefits of those relationships being passed directly to our patients.  Each case is analyzed and staffed on an individual basis with a professionals advocacy and reentry plan formulated and tailored specifically to each case. 

Can you help me secure FMLA or work with my employer to get me time off work?

Through the collaborative efforts of our medical director, program director, and nurse case manager, the staff at Parkdale is highly equipped to assist in all human resource and employment issues. Some situations that may arise are the need to secure a leave of abscess, short term disability, emergency medical leave, COBRA insurance, voluntary resignation, and many more. The Parkdale team is equipped and prepared to help navigate through the myriad of steps to secure the proper programs. 

Why is treatment so expensive?

Treatment can be costly, varies per insurance carrier. Parkdale will work with your insurance carrier to help keep costs down.

Does Parkdale Center take insurance?

Parkdale Center is happy to work with your private insurance provider to help you get the most benefit from your plan. Unfortunately, we do not accept federal nor state insurances such as Medicaid or HIP.

Is addiction a disability? Will I qualify for benefits if I have disability insurance?

Severe substance use disorder can be considered a disability and can sometimes be covered with disability benefits. We can help patients pursue that route. We work with all patients to maximize their insurance coverage of any kind.

How does Parkdale Center protect the privacy of its patients?

Parkdale Center understands that discretion and privacy is paramount to its clients. We always maintain strict patient confidentiality while adhering to all the HIPAA regulations. Your recovery journey is safe in our hands.

Are mental health issues addressed?

Yes. Research has shown that substance use disorder is often accompanied by a variety of mental health disorders such as trauma, depression, anxiety, bipolar disorder, and more. Often, patients aren’t even aware they’re struggling with a mental health issue until they come in for treatment of their substance use disorder. The key to long-term recovery in patients with these dual-diagnoses is addressing both the addiction and mental health challenges.

What is the training/experience of the people who will be treating me?

Parkdale Center prides itself on having highly educated, experienced clinicians on staff. Our Medical Director, CEO, COO, Program Director, nurses, psychiatric staff, and addiction counselors are all exceptionally well educated and trained in addiction treatment – some have been working in the field for more than 30 years. Please visit the Our Team page to learn more about the Parkdale Center staff.

What is the difference between PHP, IOP, Aftercare, and Monitoring??

Acute treatment for recovery from substance use disorder typically lasts at least a year. There are five basic levels in the treatment of substance use disorder. Not all patients will need to progress through all stages. Correct placement in the appropriate program requires a full evaluation. Parkdale Center offers a Partial Hospitalization Program, Intensive Outpatient Programming, and Aftercare. If you are not sure which services are best for you or your loved one, please give us a call and we’ll be happy to help.

A. Rehabilitation (Detox)

Rehabilitation, also known as detoxification, in a licensed medical facility is necessary for those patients for whom withdrawal poses a serious health risk. These patients require around-the-clock medical care and observation to ensure they withdraw from their substance safely. The time one spends in rehab varies based on the individual’s needs but averages 3-5 days. Parkdale does not provide rehab care, but we would be happy to help you find the right placement for you or a loved one. Please give us a call if you suspect you may need rehab treatment.

B. Full Hospitalization Program

Full Hospitalization, also known as Residential or Inpatient treatment, is sometimes necessary for those battling substance use disorder when they are unlikely to succeed in a less structured environment. Hospitalization reinforces sobriety with around-the-clock care, medical treatment, psychiatric treatment, therapy, self-awareness activities, education, and more. Patients typically stay in a residential program for 30-90 days and cannot leave the facility during treatment. Parkdale Center is not a residential program, but we would be happy to help you find exactly the care you need if you believe you or a loved one requires hospitalization.

C. Partial Hospitalization Program

A Partial Hospitalization Program (PHP) provides structured days and evenings in a sober living facility during the first 4-6 weeks of recovery. Patients receive medical and psychiatric care, group therapy, access to support groups, education, and the tools they’ll need to sustain their recovery. In Partial Hospitalization, patients are provided a safe, sober living environment, but have some freedom to leave the facility, attend off-campus treatment or support groups, exercise, volunteer, prepare some of their own meals, practice hobbies, explore the surrounding area, and socialize with their fellow patients—all while focused on maintaining sobriety.

D. Intensive Outpatient Programs

Ongoing support is critical to sustained recovery. Many in recovery report feeling “alone” in their journey after inpatient or PHP treatment. If they’ve undertaken sobriety on their own, outside of a structured program, that feeling of loneliness can be compounded. That’s where an Intensive Outpatient Program (IOP) comes in. 

IOP provides connection with others navigating the same new paths under the guidance of a licensed counselor. In IOP, patients begin the real work of building and enacting a strong recovery plan that reinforces their recovery as they return to their home and work environments. By talking through their experiences and obstacles, patients receive vital advice and support from their peers and professional supervision by the counselor. 

At Parkdale, IOP groups meet three times a week for three hours, with both daytime and evening sessions. With new telehealth options, patients can participate in IOP from virtually anywhere, at times that best fit their schedules. Parkdale’s IOP groups are open to anyone in recovery—not just those who have received previous treatment with us. Typically, patients stay in IOP for three to six months before “stepping down” to Aftercare.

E. Aftercare

As patients progress through recovery, they may “step down” from IOP to an Aftercare program. Aftercare offers to provide a supportive peer environment similar to IOP and is also led by a licensed counselor. However, Aftercare is a smaller time commitment. Parkdale’s Aftercare program consists of three 1-hour sessions per week, with both daytime and evening options. Because Aftercare meetings are conducted securely via telehealth, patients can join from wherever they’re comfortable. Parkdale’s Aftercare programs are open to anyone in recovery—not just those who received previous treatment with us.